Privacy Policy
Effective Date: January 1, 2025
Last Updated: November 20, 2025
1. Introduction
Solar Peak Advisory ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solarpeakadvisory.com or use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Request a consultation or quote
- Fill out contact forms on our website
- Subscribe to our newsletter or blog updates
- Communicate with us via email or phone
- Engage our services
This information may include:
- Name and contact information (email address, mailing address)
- Property address and details
- Energy consumption data
- Financial information (if applying for financing)
- Roof specifications and property details
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Operating system
- Referring URLs and pages visited
- Time and date of visits
- Clickstream data
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Please see our Cookie Policy for detailed information.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide solar consultation services, create custom proposals, and manage installations
- Communication: To respond to inquiries, send updates about your project, and provide customer support
- Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
- Analysis and Improvement: To analyze website usage, improve our services, and enhance user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To conduct feasibility studies, energy assessments, and financial analyses
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email delivery and marketing services
- Payment processing
- Solar equipment manufacturers and installers
- Financing partners
- Analytics and performance monitoring
These third parties are contractually obligated to protect your information and use it only for specified purposes.
4.2 Legal Requirements
We may disclose your information when required by law or when we believe disclosure is necessary to:
- Comply with legal obligations, court orders, or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms and Conditions
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data during transmission (SSL/TLS)
- Secure server infrastructure
- Access controls and authentication protocols
- Regular security assessments and updates
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
6.1 Access and Correction
You have the right to access, update, or correct your personal information. Contact us at info@solarpeakadvisory.com to exercise this right.
6.2 Opt-Out of Marketing
You may opt out of receiving marketing communications by:
- Clicking the "unsubscribe" link in our emails
- Contacting us directly at info@solarpeakadvisory.com
- Updating your communication preferences in your account settings
6.3 Data Deletion
You may request deletion of your personal information, subject to legal and contractual obligations. Note that we may retain certain information for legitimate business purposes or as required by law.
6.4 Do Not Track Signals
Our website does not currently respond to Do Not Track (DNT) browser signals.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
9. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or shared
- Right to access personal information
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
Note: We do not sell personal information to third parties.
To exercise these rights, contact us at info@solarpeakadvisory.com.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.
11. International Data Transfers
Our services are primarily provided within the United States. If you are accessing our website from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending email notifications to registered users
- Displaying a prominent notice on our website
Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Solar Peak Advisory
3027 Nichols Vale Ln
Mount Juliet, TN 37122
Email: info@solarpeakadvisory.com
14. Consent
By using our website and services, you consent to this Privacy Policy and agree to its terms.